Review Roo Casino

Review Roo Casino

Date of publication review: March 03, 2024

A great choice for beginner and high-roller gamblers.

Play now
T&Cs apply

The 200% bonus up to $5,000 welcome offer requires a deposit of $20 or more

Roo Casino review

Upon initial observation, Roo Casino presents itself as an enticing gambling destination. Upon delving into their website, the temptation to engage in gameplay becomes difficult to resist. However, initial impressions may not always align with prolonged experiences. In this comprehensive review of Roo Casino, we will thoroughly examine all facets of the platform.

Exploring Roo Casino’s Bonus Program

Upon entering Roo Casino’s site, one is immediately greeted by a prominent banner showcasing their welcome bonus. This offer captures the attention of potential players, making it an appropriate starting point for our review. When evaluating promotions, it’s crucial to not only consider the free value but also scrutinize the accompanying terms and conditions, which often serve as a significant drawback for many online casino bonuses. Therefore, we’ll meticulously analyze the bonus T&Cs in this section.

Welcome Offer at Roo Casino

Similar to many gambling platforms, Roo Casino extends a welcome bonus to its users. This bonus grants a generous 200% increase on the initial deposit, with a cap set at AU$5,000. Typically, this promotion serves as the inaugural incentive for new players joining Roo Casino.

Remarkably, the terms associated with the welcome bonus are favorable. The wagering requirements stand at a mere x20, significantly lower than those found on most competing sites. Furthermore, the minimum deposit required to activate this promotion is a modest AU$30, making it accessible to a wide range of players. Additionally, bonuses, including the welcome offer, typically expire within seven days.

Early Bird Happy Hour

Following the utilization of the welcome bonus, players may be inclined to explore other promotions offered by Roo Casino. The “Early Bird” promotion, available daily from 9:00 AM to 10:00 AM AEST, offers an array of rewards based on deposit amounts.

Deposits of AU$50 or more qualify for a 30% deposit bonus, capped at AU$100. Alternatively, deposits of AU$30 result in the allocation of 50 free spins. Similar to the welcome bonus, the general bonus terms apply to this promotion. While the individual rewards may seem modest, the daily availability of this promotion presents considerable potential over time.

Twice the Nice

Continuing our exploration, we encounter yet another daily bonus offering. Unlike its predecessors, this promotion lacks a specific time frame, affording players the flexibility to activate it once per day at their convenience. This enticing offer includes 10 complimentary spins alongside a 10% deposit bonus, capped at AU$50. To qualify for this promotion, a minimum deposit of AU$30 is required, with all other terms remaining consistent with previous bonuses.

Keepin’it Reels

The third promotional offering, in addition to the welcome bonus, is also accessible on a daily basis. This promotion grants players 35 free spins upon depositing a minimum of AU$30. Similar to previous promotions, standard terms and conditions apply, necessitating a twenty-fold wagering requirement on winnings derived from free spins.

It’s imperative to note that varying games at Roo Casino contribute differently to wagering requirements. For instance, virtual sports do not count towards fulfilling playthrough criteria. Fortunately, players can easily verify the contribution rate of any game by referencing the Terms and Conditions page.

The Matchmaker

Concluding the roster of daily bonuses is “The Matchmaker.” Upon activation, players receive a 25% deposit bonus, capped at AU$100. To take advantage of this promotion, a minimum deposit of AU$30 is required, with general bonus terms governing its utilization.

Collectively, these four daily bonuses have the potential to award players up to AU$250 and 30 free spins. This robust bonus program positions Roo Casino as one of the most generous among gambling sites. Furthermore, the bonus terms associated with these promotions are marginally superior to those typically encountered at online casinos.

VIP Club at Roo Casino

In line with industry standards, Roo Casino proudly presents its VIP Club, offering an array of exclusive benefits and opportunities for its esteemed members to elevate their gaming experience. Comprising three distinct levels, each tier offers the chance to accrue loyalty points, which can be seamlessly converted into cash rewards. Additionally, membership in the VIP Club affords players the privilege of receiving a daily random bonus.

Bronze

At the entry-level Bronze tier, members gain access to a host of exclusive promotions, invitations to VIP-only tournaments, and the invaluable assistance of a dedicated account manager for expedited issue resolution. Furthermore, Bronze members enjoy daily VIP gift bonuses, subject to wagering requirements of x40.

Silver

Advancing to the Silver tier elevates the VIP experience even further. Silver members enjoy all the benefits of the Bronze level, with additional perks. Notably, Silver players gain automatic entry into monthly giveaways and benefit from improved wagering requirements for free bonuses, set at a more favorable x30.

Gold

The pinnacle of VIP excellence awaits at the Gold level, where members revel in the ultimate gaming privileges. In addition to the advantages bestowed upon Bronze and Silver members, Gold-level players unlock two exclusive features. Firstly, they gain access to super-exclusive cashback offers, enhancing their gaming returns. Secondly, Gold members benefit from expedited withdrawal processing times, ensuring swift access to their winnings. Remarkably, Gold players enjoy the most favorable wagering requirements for free bonuses, set at an enticing x20.

Games at Roo Casino

After delving into the realm of promotions, our journey leads us to the heart of any casino: its expansive game lobby. At Roo Casino, a staggering array of over 1,500 diverse games awaits your exploration. While it’s impossible to detail each title within a single review, we’ll provide insight into the most popular game categories to paint a vivid picture of the gaming landscape.

Pokies at Roo Casino

Roo Casino boasts an impressive collection of over 1,000 slots from 13 esteemed software providers. Catering to every taste and preference, the pokies selection ranges from classic 3-reel slots to cutting-edge titles featuring hundreds of paylines. The extensive assortment ensures that players can easily find games tailored to their style, replete with diverse features and themes.

Enhancing the gaming experience is Roo Casino’s intuitive filter tool, allowing players to refine their search based on various criteria. From software providers to payline count, minimum/maximum bet values, and special features like Scatter, Bonus Round, Re-spin, and Gamble, the filter empowers players to pinpoint their ideal gaming experience.

All games featured at Roo Casino are certified and sourced from industry-leading software providers, including renowned names like Playson, IGT, Wazdan, and Betsoft. Moreover, the library receives regular updates with new slot releases, ensuring that players stay abreast of the latest offerings from their favorite developers.

For novice players grappling with the abundance of choices, the “Hot Games” tab within the lobby serves as an excellent starting point. Curated based on popularity among players, this selection highlights top-rated titles at Roo Casino. Specifically, we recommend exploring acclaimed titles such as Wolf Treasure by IGT, 5 Fortunator by Playson, Power of Gods Hades by Wazdan, Take Olympus by BetSoft, and Prosperity Pearls by Wazdan.

To truly immerse yourself in the gaming experience, consider exploring titles from various providers. Each developer brings a unique approach to game design, resulting in distinct features, captivating graphics, and immersive gameplay mechanics that contribute to a diverse and enriching gaming experience.

Jackpot Games

Within the extensive array of games available at Roo Casino, numerous opportunities exist for players to chase sizable jackpots, extending beyond just slots. Across various game categories, players can vie for substantial rewards, including progressive jackpot games where a portion of each bet contributes to a global jackpot pool, potentially leading to monumental wins.

Scratchies

The rising popularity of scratch cards in online casinos is duly acknowledged at Roo Casino, with an impressive selection of 42 scratch card games currently on offer. Spanning diverse themes from sports to holiday festivities, including quirky options like Morhuhn, these games are provided primarily by Gamevy and Realistic Games, offering players a refreshing twist on traditional scratch card entertainment.

Table Games

Despite a smaller selection compared to scratch cards, Roo Casino’s table games still offer a comprehensive gaming experience. With 33 titles encompassing classics like blackjack, roulette, and poker variants, as well as specialty games such as sic bo and keno, players are ensured an engaging and varied gaming session.

Macau

Roo Casino’s dedicated Macau section transports players to the vibrant world of Chinese-themed slots. Although featuring a modest selection of 26 slots, titles like Quest to the West and Three Emperors promise an immersive experience steeped in Asian aesthetics and cultural motifs.

Virtual Games

The virtual game collection at Roo Casino mirrors those found at other gambling platforms, albeit with a more limited selection due to fewer software providers. Nonetheless, players can still enjoy virtual sports betting on various computer-simulated events, including lotteries, greyhound races, horse races, and motorcycle speedway competitions.

Wheel of Luck

An exclusive feature unique to Roo Casino, the Wheel of Luck offers players an interactive mini-game experience. With seven sections on the wheel, each spin presents the chance to win enticing prizes such as free spins, loyalty points, deposit bonuses, or even a jackpot of up to AU$1,000. What’s more, players receive three complimentary spins upon depositing, with one additional spin granted every six hours, making it an appealing bonus feature for players.

Live Casino Games

While Roo Casino’s live lobby offers a more limited selection compared to other game categories, with only baccarat, roulette, and blackjack available, the classic live casino experience remains enjoyable. However, the absence of specialty games may detract from the overall appeal of the live lobby. Nonetheless, with bets starting from AU$0.5, players can still engage in live gameplay with minimal financial commitment, albeit exclusively with real money wagers due to the nature of live dealer games.

Roo Casino Mobile Casino

In keeping with contemporary standards, Roo Casino ensures seamless accessibility across various mobile devices, including Android, iOS, Windows Phone, and other mobile operating systems. The mobile version mirrors the desktop experience, providing players with all the essential features on the go.

install the application iOS

For iOS users, Roo Casino is accessible via the web version, eliminating the need for a separate app download. However, for added convenience, players can create a shortcut on their home screen for quick access. Simply visit the site in Safari, tap the Share button, and select “Add to Home Screen.”

install the application Android

Similarly, Android users can enjoy Roo Casino directly through the web version, bypassing the necessity for app installation. By accessing the casino’s website via Chrome, players can create a shortcut on their home screen for instant access. This streamlined process enhances accessibility and user convenience.

Benefits of the mobile version

The mobile iteration of Roo Casino offers universal accessibility, ensuring optimal performance across a diverse range of devices. Moreover, the mobile platform is well-optimized, minimizing data usage without compromising on visual quality. Leveraging extensive experience with mobile platforms, Roo Casino’s software providers deliver visually stunning gaming experiences, even on budget devices.

Whether exclusively mobile or as a complement to desktop gaming, Roo Casino’s mobile platform caters to diverse player preferences. Notably, player progress, including balances, loyalty points, and bonuses, seamlessly syncs across both desktop and mobile platforms, ensuring a consistent and uninterrupted gaming experience across devices.

Login, registration, personal account

Since its inception in 2017, Roo Casino has undergone numerous interface updates, ensuring a fresh and intuitive user experience. Despite offering a comprehensive array of features, navigating the platform remains straightforward, with step-by-step instructions provided for clarity and ease of use.

Creating an account: step-by-step instructions

Joining Roo Casino is a straightforward process, yet understanding the details beforehand is advisable. To begin, locate the prominent “Join” button situated on the left side of the screen. Upon clicking, a pop-up menu prompts you to input essential details, including your email address, first and last names, date of birth, city, address of residency, preferred currency, phone number, and password. Additionally, ensure access to your mobile device as verification via SMS is required.

It’s imperative to provide accurate personal information during registration, as Roo Casino adheres to strict Know-Your-Client regulations. Failure to do so may result in account suspension upon verification.

To summarize the registration process:

  1. Visit the Roo Casino website and click the “Join” button.
  2. Complete the required fields with accurate information.
  3. Verify your mobile phone number.

Login to your account: first acquaintance

Upon successful registration, you’ll be automatically logged in. If not, simply click the “Login” button on the left and enter your credentials. Once logged in, the website interface undergoes slight modifications, presenting additional buttons for account management.

Located at the top right corner, essential account management features are easily accessible. The “Deposit” button facilitates cash deposits, while clicking your profile name reveals a dropdown menu housing various account-related functions. From this menu, users can access account settings, view loyalty points, and explore additional options.

Customer Service and Support

Before delving into banking details, let’s explore Roo Casino’s customer support services. Often overlooked by newcomers, understanding this aspect beforehand ensures swift resolution of any issues that may arise.

Roo Casino offers email support as its primary contact method. While other casinos may provide additional options such as phone calls or live chat, Roo’s email service proves to be highly efficient. During our review, we reached out to them three times, and each time received a response within 30 minutes. The support team members were courteous and eager to address any inquiries. Operating round-the-clock, though response times may be slightly longer during off-peak hours.

Additionally, Roo Casino features a comprehensive help page, offering valuable guidance on various features, particularly beneficial for beginners. Here, you’ll find detailed information on depositing, withdrawing, utilizing bonuses, navigating the Wheel of Luck, and accessing VIP perks, among other topics.

Deposit and Withdrawal Methods

Navigating Roo Casino’s banking system is a breeze, thanks to its intuitive interface. Depositing funds is swift and convenient, with a range of popular payment methods accepted, including:

With a minimum deposit requirement of just AU$10 for most methods, Roo Casino ensures accessibility for players of varying budgets. Moreover, deposits are processed instantly and incur no fees, enhancing the user experience.

Making your first deposit

To kickstart your real money gaming experience with slots and other games, you’ll need to fund your account. Simply follow these steps to make a deposit:

  1. Click on the “Deposit” button located at the top right corner of your screen to launch the cashier. Please note that deposit options are only accessible to logged-in users.
  2. Once in the cashier, choose a convenient deposit method and specify the desired amount you wish to transfer.
  3. Hit the “Confirm” button and proceed to complete the transaction on your chosen payment method’s page.
  4. Upon completing the transaction, you’ll be redirected back to Roo Casino. Deposits are processed instantly, ensuring that the funds reflect in your account balance without delay.

Keep in mind that if you intend to activate a promotion, the process may differ slightly. In such cases, you’ll need to navigate to the bonus page first, locate the desired promotion, and follow the prompts to make an eligible deposit. Be sure to carefully review the bonus terms before availing of any promotions to ensure compliance.

Withdrawing your winnings

Withdrawals operate under different methods and transaction terms. Follow these guidelines to initiate a withdrawal:

  1. Withdrawals typically start from AU$20 for most options and are processed within 48 hours to 5 banking days, depending on the selected method.
  2. There are no fees for withdrawing funds, and the withdrawal limit is set at AU$30,000 per month.
  3. To initiate a withdrawal request, access the cashier and navigate to the “Withdrawals” tab.
  4. Choose a suitable payment method, enter the desired withdrawal amount, and click the “Submit” button.
  5. Be mindful of the processing times mentioned earlier. You can track your pending withdrawal requests from the corresponding tab on your profile page.

If you’ve activated a promotion, ensure compliance with the bonus terms before initiating a withdrawal. Failure to adhere to these terms may hinder your ability to withdraw winnings. It’s essential to review the bonus terms diligently, as overlooking them could lead to withdrawal complications, a common pitfall for many novice players.

PROS
  • This is a Curacao-licensed online casino with an excellent reputation among punters from Australia.
  • Here you can find one of the most lucrative welcome offers, which is capped by AU$5,000.
  • A bunch of reload bonuses that are stylized with the life of wild animals from Down Under.
  • A three-level VIP club, allowing you to grab even more bonuses and participate in various exclusive events.
  • The range of games at Roo Casino is impressive. You can enjoy more than 1,500 titles, most of which are pokies.
  • A variety of other games, including table titles, video poker, Macau casino games, etc.
  • This online casino has a mobile website version, which allows you to play using various smartphones and tablets.
  • 24/7 customer support, available via online chat and email.
  • Plenty of payment methods, allowing you to choose the fastest ones with minor commissions.
  • High cash-out limits. You can withdraw up to AU$30,000 per month.
CONS
  • The average payout speed is two days, which is slower than in most other top online casinos.

Author of the article

Maris Rimenis is a Latvian sports journalist, sports commentator and former tennis player. He broadcasts sports news on Latvian television. Has commentated on various sports, including bobsleigh, skeleton, cycling and tennis. He has worked at 12 Olympic Games. He has been involved in tennis for 11 years.


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